Streamline operations, eliminate repetitive tasks, and reduce errors with
AI & Automation.

AI Strategy & Implementation​

Build custom AI strategies that directly address unique business challenges and objectives using AI technologies such as generative AI, NLP and machine learning.

Robotic Process Automation (RPA)

Automate routine tasks to minimise errors and free up resources for higher-value tasks using automation tools including Microsoft Power Automate or Zapier.

Integration

Enable different software systems to communicate and share data effortlessly, improving workflow efficiency and business productivity using API integrations.

Chatbots

Develop round-the-clock customer service and support through automated, AI-powered chatbots retrieving key information to assist the customer.

Clients

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What is business process automation?

There are hundreds of tasks your organisation go through everyday that involve repetition and are error prone.

Are short but frequent tasks

Some hidden time-wasters only take a few minutes, but you have to do them over and over again. These “tiny tasks” are usually simple and easy to offload to an app or integration.

Need to occur at certain times

If something needs to happen at an exact time, or in relation to something else (for example, a confirmation email sent immediately after a form submission), automation helps ensure that happens when it needs to.

Have low customisation

Automated tasks are mostly identical each time they occur. So they’re best for kind of mindless tasks that are the same each time, like answering the same common question from customers.

Automate your business with Fliweel

Sales

  • Lead Management: Streamline lead capture and qualification from various channels for timely follow-up and efficient distribution.
  • Sales Order Processing: Enhance the order entry, validation, and fulfilment processes to reduce manual errors and improve customer satisfaction.
  • Sales Reporting: Facilitate the generation of regular sales performance and market trend reports, offering real-time insights.
  • After-Sales Service: Automate tasks such as scheduling maintenance, processing warranty claims, and collecting customer feedback.

Finance & Accounting

  • Generate and send invoices immediately upon the order or delivery of the goods or services
  • Ensures accurate and timely billing to decrease processing time
  • Track money owed and how long it will take for a payment to reach the company
  • Extract information from PDF invoices for accounts payable

Human Resources

  • Job posting and employee onboarding
  • Manage vacation and time-off requests to maintain staffing levels
  • Streamline project tasks and milestones to keep everyone in the loop
  • Automatically assign tasks based on employee strengths

Marketing

  • Connect with leads and prospects to get them interested in a product or service
  • Contact new customers and subscribers to increase retention
  • Send birthday and anniversary emails that include a special offer
  • Ensure your company's social media marketing is consistent across all platforms

Customer Service

  • A self-service chatbot responds to repetitive customer enquiries
  • Propose appointment scheduling for customers without the need of an admin resource
  • Have customers upload documentation and create tickets to log product issues
  • Provide customers with order status information

Finance & Procurement

  • Invoice Processing Automation: Streamline accounts payable by automating invoice data extraction, validation, and entry into financial systems.
  • Financial Reconciliation: Implement bots for daily reconciliation of bank statements with ledger entries, reducing errors and saving time.
  • Expense Management: Automate expense claim processing, including receipt scanning, validation, and reimbursement workflows.
  • Regulatory Compliance: Carry out regular compliance checks and reporting, ensuring adherence to financial regulations and standards.

Are you wasting time on manual tasks?

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