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Discover new possibilities in customer experience and data generation with our conversational AI development solutions.
Boost your business with our advanced chatbots and conversational AI, combining top technology and tailored services for a competitive edge in a smart-agent-driven future.
Lead Qualification: Chatbots engage with potential customers, gather information, and score leads based on predefined criteria to support the sales team.
Product Recommendations: Copilots analyze customer interactions and past purchases to suggest relevant products, enhancing upselling and cross-selling.
Automated Booking and Reservations: Chatbots handle bookings and reservations directly through conversational interfaces, streamlining the sales process.
Campaign Management: Copilots can automate and manage marketing campaigns, including sending personalized messages and tracking engagement.
Content Distribution: Chatbots distribute marketing content through various channels based on user preferences and interaction history.
Event Reminders and Updates: Automated reminders and updates about upcoming events or promotions keep customers engaged.
Employee Onboarding: Chatbots guide new employees through the onboarding process, providing information and collecting necessary documents.
FAQs Automation: Copilots handle routine employee inquiries about policies, benefits, and procedures, reducing HR workload.
Feedback and Survey Administration: Automate the distribution and collection of employee feedback and surveys for better HR insights.
Automated Troubleshooting: Chatbots provide first-level support for common IT issues, such as password resets or software troubleshooting.
Resource Provisioning: Copilots can manage requests for IT resources, facilitating quicker allocation and setup.
Notification and Alerts: Automated systems send critical IT alerts and notifications about system updates or outages.
Supply Chain Inquiries: Chatbots offer real-time updates on inventory levels, shipment statuses, and supply chain disruptions.
Process Automation: Copilots optimize operational processes by automating routine tasks and workflows, improving efficiency.
Safety Monitoring and Alerts: Monitor operational parameters for safety and compliance, providing alerts if issues are detected.
Accelerate the delivery of essential information to your customers and employees, enhancing communication and efficiency across your organisation
Enhance client interactions and satisfaction with our advanced AI-driven chatbot solutions
"Before working with Fliweel.tech, our client onboarding process was cumbersome, fraught with data risks, and lacked efficient staff accountability, often leading to missed client calls. Fliweel.tech transformed our approach by implementing Power Automate workflows that integrated Microsoft Forms, SharePoint, Outlook, Teams, and Word. This automation streamlined the entire process—data is now collected automatically, staff are promptly notified, quotes and engagement letters are generated, and calendar invitations are set up without manual intervention. This has not only enhanced our efficiency but also significantly mitigated data risks and improved our client service."
"Managing our annual writing competition with over 3,000 global entrants used to be a logistical nightmare, heavily reliant on manual payment reconciliations and one technical staff member. Fliweel.tech revolutionised our operations by automating the entire data collection and payment process. Their solution seamlessly integrates our website's submission system with upgraded payment gateways, eliminating the need for manual financial reconciliations. Additionally, their no-code web front-end update has democratised our website management, reducing our dependency on specialised technical staff and allowing for quick, easy updates. The impact on our efficiency and staff workload has been transformative." ,
"Partnering with Fliweel.tech has transformed our eCommerce operations at VSB London, a leading luxury accessories brand in Harrods and Selfridges. Their automated workflows improved our inventory management, customer notifications, and order fulfilment, leading to a 25% increase in customer satisfaction and 30% faster order processing. This has significantly boosted our sales and enhanced our brand reputation. Fliweel.tech's expertise in automating complex eCommerce tasks has set a new standard of excellence for our business." - ,
A large accountancy firm faced significant challenges in retrieving and analysing lead and sales data from third-party sources like HubSpot, a process that was both time-consuming and labor-intensive. They deployed Microsoft Copilot, integrating it with HubSpot to automate data retrieval, analysis, and report summarisation—activities that previously took hours are now completed in seconds. This integration significantly streamlined their operations, saving immense time and effort while enhancing accuracy and decision-making efficiency.
