About Us - Fliweel.tech

The core values behind our work

Mission

At Fliweel.tech our mission is to empower businesses by integrating advanced AI and automation technologies, enhancing efficiency and reducing costs. We are committed to identifying and solving operational bottlenecks, delivering tailored, innovative solutions that drive growth and operational excellence.

Striving to be the best

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Delivering Measurable Results

Andy Paul is the Founder and CEO of Fliweel.tech, a UK-based AI consultancy helping organisations move from experimentation to practical, scalable adoption of AI and automation.

With over 15 years’ experience across data, AI and digital transformation in London, San Francisco and the South Midlands, Andy works with leadership teams to translate emerging technology into measurable business outcomes.

Through Fliweel, he delivers AI assessments, strategy and implementation, supporting organisations to identify high-value use cases and deploy solutions such as AI agents, workflow automation and decision-support systems.

His work spans sectors including public sector, healthcare, telecoms, legal and retail, with a consistent focus on improving operational efficiency and real-world usability rather than theoretical innovation.

Andy is an active contributor to the UK technology ecosystem. He regularly engages with techUK — the UK’s leading technology trade association representing over 1,000 member organisations and shaping national policy on digital, data and AI.

He also serves on the South Midlands Business Board, advising on innovation and economic growth across six local authorities, helping influence regional priorities around technology adoption, productivity and skills.

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Awards & Partnerships

How we work with clients

1. Initial Consultation

We enter businesses and identify operational bottlenecks at no cost to the client.

2. Analysis and Quantification

We meticulously quantify the operational time and costs associated with these bottlenecks.

3. Custom Solutions

We propose tailor-made automated solutions, clearly outlining the potential cost savings and return on investment (ROI).

4. Implementation and Maintenance

We commit to implementing the solution within 3 to 8 weeks, followed by comprehensive maintenance to ensure ongoing efficiency.

Transform your organisation with AI and automation

Reach out today to unleash the full potential of AI and automation in your organisation.

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See what our clients are saying

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Reduced invoicing costs by 30%

Invoice processing carried many challenges, including the disparate formats in which vendors submit the invoices: paper copy, email, fax, PDF, MS Word Doc, etc. This forced our finance analysts to manually transfer the data from various sources into the our main financial database system, therefore making it a time consuming and error-prone task. Fliweel set up a process to automatically process invoices upon receipt, whether they arrive electronically or in paper formats (using OCR). The software can automate the data input, error reconciliation, and process certain decision-making required throughout the invoice processing, minimising the need for an employee. The overall process is now performed end-to-end from receipt to payment in minutes instead of almost an hour.

John Oliver

Manufacturing Company

Call centre request volume down by 20%

Many of our customer requests were handled by a call centre. Often, common customer queries and solutions would be provided to agents via a dashboard. Fliweel was able to implement an advanced chatbot to consolidate all common support responses into a workflow to handle repetitive support enquiries. If the chatbot solution was not adequate for the customer, information about a customer on a single screen would be sent to the next agent to handle more complex requests. This reduced volumes by a fifth as well as average handling time by 30%.